Our aim is to create opportunity, promote your independence and progression in a safe and non-discriminative environment.
Acura Home Care is a registered provider, under the governments Home Care Packages (HCP) scheme, designed to help older Australians live a longer more fulfilled life in the comfort of their own home.
Our direction is led by your choice, preferences and goals by providing goal-oriented services to those who seek support. This handbook is a guide created for you so you can learn more about the home care services that are available to you and how we can help you.
Find out all you need to know about us, what we do, the services we offer and most importantly, how we will work with you to meet your needs to the highest standards.
Our Core Values
Together, we commit to embodying these values in everything we do, without hesitation or compromise
Respect
We will listen to you, encourage your independence and respect your decisions
Dignity
We will respect and protect your dignity in all interactions with you and your loved ones
Choice
Respecting that you have a choice in your care and will integrate these decisions in all care services provided
Independence
Independence is the cornerstone of the home care, and we will support your independence in all aspects of your care
Our Mission
We see each client as part of our family and deserving of the highest quality of care possible.
We achieve this by matching each client’s individual care needs, preferences & goals to a qualified and experienced Care Worker. Whether this be language requirements, cultural background or complexity of care required, each client receives individualised care that you would expect for your loved ones.
As part of our business model, we will ensure the highest quality of processes and systems are implemented. These have been developed, tested and proven as industry best standards.
I have been privileged to have worked with countless honest, talented, dedicated and loyal individuals over the years, it is impossible to name all of you here. But thank you so much for everything.
I am grateful that I have had many positive impacts on people’s lives, as well as seeing them grow and develop. I am proud to say that I remain friends with these people today.
I believe that the most successful companies are built on top of strong ideals supported by solid management foundation. This includes having a culture that is based on honesty; respect; having a clear vision; creating an environment where people can create and foster ideas; feel safe to take risks; and have a shared sense of purpose together with receiving recognition for their achievement.
Nick Harris
Chief Operating Officer
Nick has over 9 years of experience within recruitment across multiple industries including Accounting & Finance, Marketing, Risk & Compliance, Early Childhood Education, Aged Care and Healthcare.
